Booking Terms and Conditions

The following contractual terms expressly govern the access, use and online booking of tourist accommodation through the website casdanna.com.

By making a booking and accepting this contractual document, the user declares that:
a. They have read, understood and comprehend all terms stated herein.
b. They are a natural person or represent a legal entity with sufficient capacity to contract.
c. They accept all conditions and obligations set forth herein.

To confirm the booking, a payment of 15% of the total rental amount is required.

  1. BOOKING PROCESS
    Through the online booking form available on casdanna.com, users may view the description and features of the accommodation, included services and property characteristics.
    The final price will be calculated based on selected check-in/check-out dates, number of guests (adults and children) and any additional services.
  2. BOOKING PAYMENT
    At the time of booking, 15% of the total amount will be charged. The remaining 85% must be paid in cash upon arrival (bank transfer payment is optionally available upon request).
    2.1 Payment method
    The booking payment system operates through secure credit/debit card transactions.
  3. CANCELLATION POLICY
    Users may cancel free of charge up to 30 days prior to the rental start date. For later cancellations, the following conditions apply:
  • Cancellation more than 30 days before: 100% refund (excluding card processing fees – approx. 3%)
  • Cancellation between 30-15 days before: 50% of total amount charged
  • Cancellation within 15 days: 100% of total amount charged
    All cancellations must be made in writing via email. The property reserves the right to cancel the booking up to 30 days before arrival without justification, with full refund.
  1. PRICING
    Tourist accommodation rental prices are always displayed in Euros (€). The landlord does NOT provide typical hotel services and prices are not subject to VAT.

Prices shown on casdanna.com apply exclusively to tourist accommodations offered through this website and while they remain published.

The owner expressly reserves the right to modify prices at any time without prior notice. However, in all cases, the rates valid at the time of booking will apply.

The applicable prices for each tourist accommodation will be those published on casdanna.com and automatically applied during the final booking stage.

For any booking enquiries, users may contact the owner at (+34) 698 11 54 79 or info@casdanna.com. Please always include your booking reference number (provided in the confirmation email) in the subject line or phone call.

  1. CUSTOMER SERVICE
    For any enquiries, suggestions, complaints or claims regarding tourist accommodation bookings, please use the website contact form, email info@casdanna.com or call Customer Service at (+34) 689 11 54 79.
  2. EUROPEAN ONLINE DISPUTE RESOLUTION PLATFORM
    Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 aims to achieve a high level of consumer protection and proper functioning of the internal market, particularly its digital dimension, by providing a European online dispute resolution platform that facilitates independent, impartial, transparent, effective and fair out-of-court resolution of disputes between consumers and online traders.

Accordingly, this website provides users with a link to access the European Union’s online dispute resolution platform for any potential consumer disputes: https://ec.europa.eu/consumers/odr/